Comms Tool
Emails and texts that sound like you - for every NDIS stakeholder.
One shift might mean a firm-but-fair email to a plan manager, a warm update to a family, a formal request to a provider, and a quick text to a support worker. Comms Tool drafts every one in seconds, in a tone that fits the audience - and (optionally) in your own writing voice.
No credit card required to trial.
How it looks
Walk through the actual tool
Example output. Names and details changed for privacy.
Step 1
Pick recipient, paste the thread, jot your points
Email or text. Plan manager, family, provider, support worker. Reply to an existing email or start fresh. Then dump your rough points - SRTD turns them into the kind of message you'd write if you had an extra ten minutes.
New draft
Nothing is saved - we just draft for you to copy into your own email or messaging app.
Original email
Paste the email you're replying to.
Subject: Recreational Therapy Invoice — funding query Hi, Just flagging that the recent recreational therapy invoice for Priya hasn't cleared because the support category is...
Your response
What do you want to say? Jot the main points - SRTD will weave them into a natural response.
Currently liaising with NDIS re category approval. Will submit alternate funding request on Priya's behalf. Will keep you updated within the week.
New draft
CommsDrafting your email…
Step 2
Drafted in seconds, never saved
Nothing about your participant or message is stored - SRTD drafts in memory and hands the result to you to copy into your own email or messaging app. No trail, no leftover data.
Step 3
Subject + body, ready to copy
Tone matched to the recipient (formal for plan manager, warm for family, structured for provider). One-click copy for the subject, the body, or the full email. Paste straight into your inbox.
Your draft
Subject
CopyRe: Priya — Recreational Therapy Invoice query
Body
CopyHi Lena,
Thanks for the heads up. I'm currently liaising with the NDIS regarding category approval for this support and will be submitting an alternate funding request on Priya's behalf.
I'll keep you in the loop once I have an update — I expect to have more clarity within the week.
Nothing is saved - copy the email above into your email client before you navigate away.
What it does
Built for the way NDIS workers actually work
Writing style profiles - drafts that sound like you wrote them
The thing that makes Comms different from a generic AI email writer: paste 5-10 of your past emails and SRTD learns your voice. Your openers, your sign-offs, the way you handle bad news, the phrases you use when you're being firm vs warm. Every future draft - to a provider, a plan manager, a family - reads like you typed it yourself. Your samples are discarded after the profile is extracted; only the distilled style is kept. You can train multiple profiles (e.g. formal NDIA voice vs warmer family voice) and switch between them per draft. No competitor in the NDIS space offers this.
Every recipient, the right tone
Providers, plan managers, the NDIA, families, participants, allied health, support workers - SRTD knows how formal or warm to be with each, and what kind of follow-through each relationship expects.
Reply to an email
Tick one box, paste the email you received, and jot how you want to respond. SRTD drafts a contextual reply that addresses what they wrote, opens with their name, and prefixes the subject with "Re:" automatically.
Email or text, in one tool
Long coordination emails, quick confirmation texts - pick the format and SRTD adjusts length, greeting, and sign-off accordingly. Texts stay short; emails get structure and paragraph breaks.
Voice input between meetings
Dictate your response if you're on the road. Same Whisper-backed voice capture as the rest of the suite - your audio never leaves the encrypted pipeline with participant context.
Clarifying questions that save regens
Instead of firing off a draft that's wrong on tone or scope, SRTD asks what you're actually trying to say - agreeing, pushing back, deferring, the deadline you want to give - so the first draft lands.
How it works
Three steps. Seconds.
- 1
Pick recipient and format
Choose who you're writing to and whether it's an email or a text. For replies, tick "Replying to an email" and paste what you received.
- 2
Say what you want to send
Type or dictate your key points. SRTD asks 2-3 clarifying questions to pin down tone, deadline, or specific points to address.
- 3
Draft, edit, send
The draft arrives in seconds. Edit inline, hit copy, and paste it into your email client or texting app. Nothing is stored after you leave.
SRTD's outputs are designed to support NDIS Practice Standards-aligned documentation. Compliance with audit and Practice Standards requirements depends on how outputs are used and verified by the worker. SRTD does not guarantee any audit outcome.
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Already drafting emails in seconds? Case Note Writer brings the same speed to STAR notes, phone logs, NDIA call logs and the rest.
See Case Note Writer →Simple, fair pricing
Bundled in Case Notes + Comms - $25/month AUD (includes both case_notes and comms).
14-day free trial across the entire suite. Cancel or change tools anytime from your billing page.