Built by a Support Coordinator
Never miss a billable hour.
The desktop Case Note Catcher spots the participant work you'd forget to bill and turns your confirmation into a compliant NDIS note in seconds. Built for the way Support Coordinators actually work.
No credit card required · Cancel anytime · Australian data residency
SRTD Tools
The SRTD suite
Case Notes
NowPlan Review
Per participant
Why SRTD exists
Built by an SC who got sick of Sunday admin.
Now it writes your case notes - and catches the work as it happens with a desktop app - plus builds plan review packs, so you can stop bringing work home.
Case Note Catcher · included with Case Note Writer
Catch your work as you do it.
An app that sits on your computer and catches your billable work for you. A five-minute call, a provider email, ten minutes in CareView - the small stuff that never makes it into a note by Friday. The Catcher notices, taps you on the shoulder, and turns your confirmation into a compliant note.
- ✓
It notices the work as it happens
Watches window titles only - an Outlook email, a CareView tab, a Messages chat - and matches them to your participant list. No screenshots, no keystrokes; nothing leaves your Mac except what you confirm.
- ✓
You confirm in seconds - you set the time
A floating widget taps you on the shoulder: pick the participant, jot a line, set the duration yourself. It never estimates time and never invents activity.
- ✓
SRTD writes the compliant note
Your confirmation is parked safely in your account and written up as an NDIS Practice Standards-aligned note - ready to review whenever you next log on.
Mac & Windows · free with every Case Note Writer subscription.
Case Note Catcher
WatchingLog it? — Andrew C
Looks like you worked on Andrew (~20 min on screen). Confirm it in the widget.
Quick note
Phoned support agency re Andrew's weekend roster gap - replacement confirmed by Friday.
Written up in SRTD
Action— CC contacted the support agency regarding a gap in Andrew's weekend roster and confirmed a replacement worker would be in place by Friday…
15 min · billable · ready to review
What's included
One subscription. Your notes, sorted.
Case Note Writer - with the desktop Catcher built in - is the core plan. Add Plan Review, priced per participant, whenever a plan comes up for review.
Case Note Writer
AI-drafted case notes designed to follow NDIS Practice Standards - every role, every format. Includes the desktop Case Note Catcher so no billable work slips through.
Learn more →
Case Note Catcher
The desktop app that spots the billable work you'd forget and turns your confirmation into a note. Free with Case Note Writer.
Download the app →
Plan Review
Make each participant's plan defensible under the NDIS 2026 rules. Upload every document, get a robustness score, generate a review-ready pack.
Learn more →
Tell us your caseload. See the maths.
Every tool either frees admin hours or unlocks billable ones. Drag the dial below to your caseload size.
Admin time freed
12.0 hrs/ month
Case Notes write themselves. ~$1,202 of capacity recovered if you fill that time with billable work.
Billable hours unlocked
$751/ month
Review-ready plan packs - 7.5 hrs you can charge for, on top of your existing work.
What each tool unlocks
Case Notes
Compliant notes drafted in seconds - admin time back
12.0 hrs · ~$1,202 / mo
Plan Review
Review-ready pack per participant + 3 billable hrs each
7.5 hrs · $751 / mo
Assumes NDIS Support Coordinator line item 07_002_0106_8_3 at $100.14/hr (2025-26 PAPL). Per-participant hours are conservative averages.
How SRTD fits your week
Catch the work. Write the note. Bill the hour.
The Catcher and the Writer are built around the way the work actually happens - so nothing billable slips through and nothing sits unwritten after dinner.
- 1
The Catcher spots the work
As you move through your day, the desktop app notices when you've spent real time on a participant and taps you on the shoulder - or type a call or visit straight into the widget the moment you hang up.
- 2
Confirm it - SRTD writes the note
Pick the participant, set the duration yourself, add a line about what you did. SRTD turns it into a compliant, role-specific NDIS note aligned with the Practice Standards.
- 3
Review, copy, claim
Your caught work waits on your case-notes page. Review and edit inline, copy into your practice management system, and bill the hour you'd otherwise have missed.
Stored in Australia
Account + participant data in Sydney-region data centres. AI inference runs within Australia.
Voice transcription disclosure
Voice transcription uses a US-based provider. Only raw audio is sent - never participant names or other identifiers.
Your notes stay yours
No AI training on your content. No data sold. Minimum participant info on file.
Full detail on the Security & Privacy page.
Get your NDIS admin sorted
Case Note Writer - including the desktop Case Note Catcher - for $25/month. Plan Review is $20 per plan review. No enterprise tier, no locked features, no surprise charges.
No credit card required to trial. 30-day money-back guarantee on subscription charges - email and we'll refund, no questions.