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How SRTD compares to everything else
Honest, line-by-line comparisons against the closest alternatives. We'll tell you when the other product is better - and exactly when SRTD pulls ahead.
SRTD vs
Clio Care
The most direct competitor. We both do AI case notes - SRTD also does Comms, Budget, Document Analysis, Plan Review, and Reports.
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SRTD vs
Your CRM
ShiftCare, Astalty, Brevity, SupportAbility, Lumary. They run your business; SRTD handles the writing. Most users keep both.
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SRTD vs
ChatGPT / Claude / Gemini
You can absolutely use ChatGPT for notes. Here's what changes when you do.
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SRTD vs
Writing it yourself
Your biggest competitor isn't another AI tool. It's Word templates and Sunday admin. Here's exactly what changes.
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SRTD vs
Hiring a VA
A VA costs $200-$400/month and isn't qualified to author your participants' case notes. SRTD costs $25 and helps you do it yourself in seconds.
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SRTD vs
Hiring a specialist SC
Specialist Support Coordinators charge ~$200/hr for plan review prep. Three hours is typical. Plan Review is $20.
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SRTD vs
Excel / Google Sheets
Tracking participant budgets in Excel? Sheet rot, formula errors, and 'the file is on Sarah's laptop' are real costs.
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SRTD vs
Reading every PDF yourself
20 minutes per document times 30 documents a month is 10 unbillable hours. The tool costs $20.
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SRTD vs
Brevity
Brevity handles claims, billing, and PRODA. SRTD handles the writing. They sit alongside each other - they don't replace each other.
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SRTD vs
MYP
MYP is a flexible CRM with NDIS bolt-ons. SRTD is purpose-built for the writing job NDIS workers do every day.
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SRTD vs
CareView
CareView handles claims, statements, and billing. SRTD handles the case notes, comms and documents that feed them.
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SRTD vs
Astalty
Astalty runs your caseload like a business. SRTD writes the content the caseload produces. Many SCs run both.
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All comparisons
Pick the one you're weighing up
Switch between the tables - or open the full page for the longer verdict on any of them.
The headline
Clio Care does notes well. SRTD does notes + five other things for the same kind of money.
| Feature | SRTD Tools | Clio Care |
|---|---|---|
| AI case note generator (all roles) | Yes | Support Worker focus |
| SC-specific note formats (STAR, Phone Log, NDIA Call Log) | Yes | No |
| Voice-to-note via phone recording | Yes | Yes |
| Comms Tool (provider, plan manager, family emails) | Yes | No |
| Writing-style profiles (drafts in your voice) | Trained on samples you paste | No |
| Budget Tool (per-participant NDIS funding tracking) | Yes | No |
| Document Analysis (NDIS plans, FCAs, BSPs) | Yes | No |
| Plan Review pack generator | Yes | No |
| NDIS Report Writer (Implementation, Progress, Pre-reassessment) | Coming soon | 4 basic reports |
| Australian data residency (Sydney + Melbourne) | Yes | Yes |
| Free trial | 14 days - long enough to decide; we don't think you need 6 months | 6 months |
| Money-back guarantee on subscription | 30 days, no questions | No |
| Built by a working Support Coordinator | Yes | No |
| Entry price | $25/mo (Bundle: notes + comms) | $12/mo (notes only) |
| Billable time unlocked / monthHeadline | ~50 hrs across a 30-participant caseload (admin freed + billable work) | Not framed this way |
The honest verdict
If all you ever do is write Support Worker progress notes, Clio Care is a perfectly good option. If you're a Support Coordinator who also writes provider emails, reviews budgets monthly, analyses NDIS documents, prepares plan reviews for the 2026 rules, or writes implementation reports - SRTD is the only product on the market that does all of that for less than what most CRMs charge for a single user seat.
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