Honest comparisons
SRTD vs CareView
CareView is a billing-and-statements CRM: bulk claims, automated monthly statement PDFs, Xero/MYOB/QuickBooks extracts. It does the money side of NDIS support coordination well. It doesn't write your notes for you.
The headline
CareView claims the work. SRTD writes the work that gets claimed.
| Feature | SRTD Tools | CareView |
|---|---|---|
| AI case note generation (STAR, SOAP, phone logs, NDIA call logs) | Yes | Dashboard summaries only |
| Voice memo → NDIS-format note in 30 seconds | Yes | No |
| Desktop Case Note Catcher (spots participant work, drafts notes) | Yes | No |
| Plan Review pack generator | Yes | No |
| Automated bulk NDIS claims | Use your CRM | Yes |
| Automated monthly statement PDFs to participants | Use your CRM | Yes |
| Xero / MYOB / QuickBooks invoice exports | Use your CRM | Yes |
| Free trial | 14 days, no card + 1 free Plan Review credit | Free trial available |
| Money-back guarantee on subscription | 30 days, no questions | No |
| Monthly cost (1 user) | $25 | Not published |
| Billable time unlocked / monthHeadline | ~50 hrs across a 30-participant caseload (admin freed + billable work) | Not framed this way |
The honest verdict
If you need a tool that automates monthly participant statements, runs bulk NDIS claims, and exports invoices to your accounting software, CareView is doing real work and SRTD doesn't try to replace it. SRTD sits above: voice-to-note in 30 seconds, a desktop Case Note Catcher that spots participant work as it happens, and plan review packs. CareView's dashboard 'case note summaries' are dashboard rollups - not AI-generated notes. The two systems stack cleanly: CareView for billing, SRTD for content production.
What SRTD includes
Every tool the comparison above is about
The full subscription suite plus Plan Review. Pick the ones you need - or trial the lot for 14 days.
Case Note Writer
STAR, SOAP, Phone Log, NDIA Call Log, progress notes, incident notes, behaviour observations - every format every SC and Support Worker role needs. Voice memo → NDIS-format note in 30 seconds.
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Case Note Catcher (desktop app)
A macOS menu-bar app that notices when you've been working on a participant, then turns your confirmation into a case note in SRTD - so no billable work slips through. Included with Case Note Writer.
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Plan Review
Build a review-ready plan review pack per participant for the NDIS 2026 rules. Document uploads, robustness scoring, downloadable pack.
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Try it free for 14 days. Decide for yourself.
No credit card. Full access to every tool you turn on. Cancel or switch products any time.
Built in Sydney · Australian data residency · By a working Support Coordinator