Honest comparisons
SRTD vs Clio Care
Clio Care is a purpose-built NDIS AI note tool - a solid product. Here's the honest, line-by-line difference.
The headline
Clio Care does notes well. SRTD does notes too - with a desktop catcher and plan review - for the same kind of money.
| Feature | SRTD Tools | Clio Care |
|---|---|---|
| AI case note generator (all roles) | Yes | Support Worker focus |
| SC-specific note formats (STAR, Phone Log, NDIA Call Log) | Yes | No |
| Voice-to-note via phone recording | Yes | Yes |
| Desktop Case Note Catcher (spots participant work, drafts notes) | Yes | No |
| Plan Review pack generator | Yes | No |
| Australian data residency (Sydney + Melbourne) | Yes | Yes |
| Free trial | 14 days - long enough to decide; we don't think you need 6 months | 6 months |
| Money-back guarantee on subscription | 30 days, no questions | No |
| Built by a working Support Coordinator | Yes | No |
| Entry price | $25/mo | $12/mo (notes only) |
| Billable time unlocked / monthHeadline | ~50 hrs across a 30-participant caseload (admin freed + billable work) | Not framed this way |
The honest verdict
If all you ever do is write Support Worker progress notes, Clio Care is a perfectly good option. If you're a Support Coordinator who wants the notes to catch themselves as you work - via the desktop Case Note Catcher - and who also prepares plan reviews for the 2026 rules, SRTD does that for less than what most CRMs charge for a single user seat.
What SRTD includes
Every tool the comparison above is about
The full subscription suite plus Plan Review. Pick the ones you need - or trial the lot for 14 days.
Case Note Writer
STAR, SOAP, Phone Log, NDIA Call Log, progress notes, incident notes, behaviour observations - every format every SC and Support Worker role needs. Voice memo → NDIS-format note in 30 seconds.
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Case Note Catcher (desktop app)
A macOS menu-bar app that notices when you've been working on a participant, then turns your confirmation into a case note in SRTD - so no billable work slips through. Included with Case Note Writer.
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Plan Review
Build a review-ready plan review pack per participant for the NDIS 2026 rules. Document uploads, robustness scoring, downloadable pack.
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Try it free for 14 days. Decide for yourself.
No credit card. Full access to every tool you turn on. Cancel or switch products any time.
Built in Sydney · Australian data residency · By a working Support Coordinator