Honest comparisons
SRTD vs Astalty
Astalty is one of the most feature-rich NDIS CRMs - centralised caseload board, scheduled check-ins, bulk NDIA uploads, service agreements with digital signing, ISO 27001, 90-day money-back guarantee. It's an excellent system of record. What it doesn't do is the AI writing layer SRTD specialises in.
The headline
Astalty manages the business. SRTD writes the business's outputs.
| Feature | SRTD Tools | Astalty |
|---|---|---|
| AI case note generation (every NDIS format) | Yes | No |
| Voice memo → NDIS-format note in 30 seconds | Yes | No |
| Desktop Case Note Catcher (spots participant work, drafts notes) | Yes | No |
| Plan Review pack generator | Yes | No |
| Centralised caseload task board | Per-tool views, no unified board | Yes |
| Scheduled participant check-ins with reminders | Use your CRM | Yes |
| Service agreements with digital signing + version control | Use your CRM | Yes |
| Automated bulk NDIA uploads | Use your CRM | Yes |
| Australian data residency (Sydney servers, AU AI) | Yes | ISO 27001 + JAS-ANZ |
| Free trial | 14 days + 1 free Plan Review credit, no card | Free trial available |
| Money-back guarantee on subscription | 30 days, no questions | 90 days |
| Monthly cost (1 user) | $25 | Not published (demo + setup) |
| Billable time unlocked / monthHeadline | ~50 hrs across a 30-participant caseload (admin freed + billable work) | Not framed this way |
The honest verdict
Astalty is genuinely the strongest NDIS-specific CRM on this hub - if you're choosing a CRM, it's a serious option, particularly for organisations growing past 3-5 SCs. SRTD doesn't try to compete with it. We do the AI writing layer Astalty doesn't ship: voice-to-note, NDIS-format-aware case notes, a desktop Case Note Catcher, and plan review packs. The two stack cleanly - Astalty as your business system, SRTD as your productivity tool. The combined monthly cost is still less than what most users save in billable hours each week.
What SRTD includes
Every tool the comparison above is about
The full subscription suite plus Plan Review. Pick the ones you need - or trial the lot for 14 days.
Case Note Writer
STAR, SOAP, Phone Log, NDIA Call Log, progress notes, incident notes, behaviour observations - every format every SC and Support Worker role needs. Voice memo → NDIS-format note in 30 seconds.
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Case Note Catcher (desktop app)
A macOS menu-bar app that notices when you've been working on a participant, then turns your confirmation into a case note in SRTD - so no billable work slips through. Included with Case Note Writer.
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Plan Review
Build a review-ready plan review pack per participant for the NDIS 2026 rules. Document uploads, robustness scoring, downloadable pack.
Learn more →
Try it free for 14 days. Decide for yourself.
No credit card. Full access to every tool you turn on. Cancel or switch products any time.
Built in Sydney · Australian data residency · By a working Support Coordinator